Client Service Agreement

1. Grey Rock Process

We are committed to facilitating healthy parenting communications while protecting you from harmful correspondence with your co-parent. We provide timely messages with straightforward information, in neutral terms, as concise as possible. We filter, draft and relay correspondence with your and your children's best interest in mind.

2. Confidentiality

Grey Rock Communications may read and transmit confidential personal information about you, your family, or others while acting as a third-party intermediary. You authorize us to monitor, retrieve, and use your personal information as necessary in connection with your co-parent and children.

The information exchanged between client and their partners is kept completely confidential and will never be disclosed to any other parties without your express permission. Disclosure of certain information may, however, be required to satisfy certain State laws and court requirements if legal action is taken.

3. Disclaimer

You acknowledge that any reliance on Grey Rock Communications’ services is at your own risk and that we do not provide legal advice.

4. Indemnity

You agree to defend, indemnify, and hold us harmless from any claims, losses, expenses, costs, or damages (including reasonable attorneys’ fees, expert fees, and other litigation costs) arising from communications handled through our service.

5. Limitation of Liability

Grey Rock Communications provides co-parent communication support as a third-party intermediary. While we strive to provide accurate, timely, and professional services, we are not liable for any indirect, incidental, special, or consequential damages, including but not limited to emotional distress, lost opportunities, or legal consequences, arising from the use of our services.

Our total liability to you for any claims related to our services will not exceed the amount you have paid for the service during the prior 12 months.

By using our services, you acknowledge and agree that Grey Rock Communications cannot guarantee outcomes, and your reliance on our communications support is at your own risk.

6. Membership & Cancellation

A membership can be purchased through the site (www.greyrockcom.com). Your use of our service is subject to your membership payment for the term selected annual or monthly. By purchasing a membership, you authorize Grey Rock Communications to charge your selected payment method immediately and on a recurring basis. You may terminate your membership at any time through your Stripe account.

7. Fees & Payment

The cost of services is $3,299 for an annual membership or $299 per month. Grey Rock Communications reserves the right to terminate your membership at any time for nonpayment or other policy violations.

8. Agreement

You authorize Grey Rock Communications to act as a third-party intermediary with your co-parent and to respond on your behalf as necessary.

To contact us with questions about these Terms and Conditions, please call (417) 319-4453 or email info@greyrockcom.com.